PinnedPublished inFuture CustodiansTime-Based Universal Basic IncomeImagine a world where the currency is not money but time – a universally shared resource.Sep 15, 2024Sep 15, 2024
Published inCXO2How changing customer expectations are changing perceptions around loyaltyWe’re seeing an interesting intersection of customer expectations (demand) and brands that provide reliable, predictable service (supply).Feb 26Feb 26
Published inCXO2Customer expectations are changing, fuelled by Big TechReal-world frustrating experiences might be fuelled by changing expectations, resulting from new experiences designed by Big Tech.Feb 26Feb 26
Published inCXO2Critical Mass: How business size and scale impacts CXBig tech has changed customer expectations on a global scale, and most other businesses can’t keep up.Feb 26Feb 26
Published inCXO2Why customer obsession is a necessityCustomer obsession is about getting out of the office, picking up the phone and speaking with real people that use your product or service.Feb 10Feb 10
Published inFuture CustodiansPublic Reviews for Environmental ChangePublic reviews can serve as a platform for constructive feedback that highlight customer values, community needs & corporate…Sep 17, 2024Sep 17, 2024
Published inGood Business KitHave you considered simple changes like switching to LED lightbulbs, unplugging appliances when not…Reducing Energy CostsAug 10, 2024Aug 10, 2024
Published inGood Business KitBy streamlining processes, negotiating better prices, and using technology to automate tasks…Reducing Supply CostsAug 9, 2024Aug 9, 2024
Published inGood Business KitBy streamlining processes, automating tasks, and outsourcing non-essential work, businesses can…Reducing Labor CostsAug 9, 2024Aug 9, 2024
Published inGood Business KitBy cutting unnecessary expenses, and leveraging technology, businesses can reduce overhead costs…Reducing Overhead CostsAug 8, 2024Aug 8, 2024
